All recruits at Intelenet undergo an intensive
training program, where along with our core values, soft-skills
training and relevant process knowledge is imparted. Apart
from this, refresher programs are also conducted on a
regular basis.
Intelenet has developed in-house customised training modules
for culture sensitisation, voice & accent training
and client specific back office training. We also use
customized training modules on finance & accounting,
insurance and banking domains to equip employees with
in-depth knowledge of the different verticals that they
would eventually service.
Due emphasis is also given to continuous training programs
so that employees are fully trained and effective at all times. Intelenet also conducts programs like STEP (Strive Towards Excellence Program) and LEAD (Leadership Excellence Accreditation & Development ) to help associates and Team Leaders in their career advancement.
We also help people evolve into better professionals by
not only training them on industry standard and client
specific programs but also by encouraging them to get
a business management certification. This program is run
by one of Mumbai's premier management institutes at Intelenet's
campuses.