Process Selection
Intelenet has a unique process selection tool that has been highly beneficial to organisations that want to outsource business processes.
Use of this tool allows for:
- Transparency in selecting the process
- Selection of processes that will benefit by the offshoring initiative
- Identifying processes that are not yet ready for remote processing
In addition, a ‘Process Prioritisation Matrix’ is charted. This evaluates the ‘as is’ health of the process in the context of:
- People
- Process
- Infrastructure
- Technology
Each of the above processes is assessed and evaluated in detail by our domain experts on a scale of high, medium and low, which is then translated into objective scores. The overall score represents the “As Is” health of the process from an offshoring perspective and indicates the feasibility of offshoring the respective process.
Awards
“Intelenet’s people – centric approach, with emphasis on employee engagement and work – life balance earned Intelenet the #20th position in The Economic Times – Great Place to Work Survey, 2010.”
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