Intelenet Global Services- Transition

Transition has been a key differentiator in all processes outsourced to Intelenet and clients consistently marvel at our attention to detail and ability to quickly ramp up projects with little or no concerns. To do so, we deploy a proprietary tool called FACTS that is used from the inception of a project to its service delivery.

FACTS is an acronym that stands for:

	Familiarize - the team with the data
	Assess - the facts and knowledge at hand
	Customize - the solution to suit the client needs
	Translate - the solution into processes and procedures
	Stabilize - the procedures and processes into practices

This in-house tool provides a defined step-by-step approach to transitioning processes, thus ensuring that all offshoring aspects are considered:

	Spans across the entire lifecycle of the project transition
	Flexible and scalable across verticals and industries
	Enables Intelenet to leverage better control in project delivery, cutting out any margin for error
	Imbibed across the organization and has a distinct Six Sigma and TQM (Total Quality Management) flavor