Intelenet impacts your business by seeking to reduce costs while consistently maintaining superior levels of service. Our solutions extend across all strata of BPO, technology and consulting
100% BPO FOCUS
Intelenet has a unique ‘co – sourcing’ model with a 100% BPO focus, unlike other firms whose core proficiencies may lie in consulting or IT. We have a proven track record in re-engineering processes across industry lines. Our value – added services vary from customisation of processes for clients and knowledge management to the more complex, where technology becomes an enabler for enhanced performance on metrics, reporting tools and middleware.
In addition, we have established “Centres of Excellence” for transitioning and project management that are designed to ensure on – time, successful “go – live”. Our Process Improvement Team ensures that best practices developed by individual teams are shared throughout the company so that all clients benefit in terms of cost savings, enhanced productivity and quality.
The Intelenet growth story involves rapid growth from just 25 employees at a single site to over 32,000 employees across 34 centres in India and overseas in just 10 years, making it the 2nd largest employer in the Indian BPO space.
to find out about Intelenet’ Growth Story
Intelenet has a unique ‘co – sourcing’ model with a 100% BPO focus, unlike other firms whose core proficiencies may lie in consulting or IT. We have a proven track record in re-engineering processes across industry lines. Our value – added services vary from customisation of processes for clients and knowledge management to the more complex, where technology becomes an enabler for enhanced performance on metrics, reporting tools and middleware.
In addition, we have established “Centres of Excellence” for transitioning and project management that are designed to ensure on – time, successful “go – live”. Our Process Improvement Team ensures that best practices developed by individual teams are shared throughout the company so that all clients benefit in terms of cost savings, enhanced productivity and quality.
The Intelenet growth story involves rapid growth from just 25 employees at a single site to over 32,000 employees across 34 centres in India and overseas in just 10 years, making it the 2nd largest employer in the Indian BPO space.
to find out about Intelenet’ Growth Story
Centres of Excellence:
During the process transition phase, Intelenet endeavours to map each process end – to – end thus gaining an in-depth knowledge of the process to be offshored. This knowledge is embedded in our knowledge management repository across each vertical and service line leading to Centres of Excellence.
During the process transition phase, Intelenet endeavours to map each process end – to – end thus gaining an in-depth knowledge of the process to be offshored. This knowledge is embedded in our knowledge management repository across each vertical and service line leading to Centres of Excellence.
Case studies
“ A part of one of the world’s biggest travel conglomerates, our client is a leading pan – European travel services provider. ”
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White Papers
Intelenet is well positioned having both the critical business domain experience and technical solution affiliations to offer the healthcare industry
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