Transaction Processing
Intelenet provides highly secure, backend support and processing of large volumes of transactions for its clients. Our systematic approach towards security, training, quality control and service delivery helps us consistently perform above the client’s enterprise averages. Intelenet’s accuracy and service quality levels match the regulatory and company requirements of those of United States and United Kingdom.
- Intelenet started with 60 agents working on behalf of a leading global credit reporting bureau and now
has >600 agents, and has added client’s Canadian volume as well. - Intelenet created a paperless workflow solution for a leading global credit reporting bureau, enabling quick retrieval of credit report orders for processing.
Our efficiency focus is on productivity and agent utilisation, while our effectiveness focus is on turnaround time, accuracy and end – to – end workflow. This is evidenced by the following sampling of our work:
Transaction Processing services include:
Transaction Processing services include:
Generic
- Data entry
- Application processing
- Rule set processing
- Judgement processing
- Order and payment processing
- Credit card, check by phone
- Direct debit
Banking
- Customer details amendment
- Mortgage processing
- Underwriting and Assessment of loans
- Corporate loans processing
- Letter of credit processing
- Fund transfers
- Collateral management
- Item processing
Life and Pension
- New business
- Claims
Property and Casualty
- Quotes
- Customer service
- Claims
- Endorsement
- Collections
Healthcare
- New business
- Claims
- Provider collections
Case studies
“ Our client is the largest wireless service provider in the US. The client’s business need was quick and efficient customer service. ”
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White Papers
Global Trade Finance has undergone a sea change. This white paper studies the emerging trends in the Trade Finance industry
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