Corporate Governance
Intelenet has instituted a robust corporate governance framework that enables effective client engagement and efficient service delivery.
Key features of our governance model include :
Key features of our governance model include :
- A robust governance team consisting of representation from the client and our senior management.- Steering committee and Service Delivery Committee that reviews the health and status of the relationship on a monthly basis.
- Procedure manuals & escalation matrix to detail the issue resolution process and documented change management process.
- A comprehensive communication plan at various levels consisting of daily, weekly and monthly calls.
The corporate governance structure at Intelenet includes the Board of Directors, Audit Committee, Management Committee and Operations team.
- The Audit Committee reports directly to the Board of Directors and is responsible for all corporate audits.
- The Management Committee consists of the CEO and his direct reports.
- The Operations team is broken into the Delivery team, Finance team and Risk Management team.
