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Transcom WorldWide
Transcom WorldWide is one of Europe's largest CRM operators
with more than 40 service centres and 12,000 employees delivering
services from 26 countries. Services offered by Transcom include:
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Inbound Communication |
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Telemarketing & Outbound |
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Administrative tasks |
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Web Servicing |
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CRM Consultancy Services |
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Contract Automation |
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Credit Management Services |
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Legal Services |
For more information, please visit www.transcom-worldwide.com
Intelenet's partnership with Transcom reinforces our position
as a leading integrated BPO, IT and Consulting provider,
while offering a truly global offering to those clients
who seek a European solution.
The Intelenet-Transcom alliance is based on a robust governance
framework specifically designed to ensure complete transparency
and accountability. The alliance integrates the delivery
of critical elements across people, processes, information,
infrastructure, technology and training to ensure a cohesive
business process that maximises client value and service
regardless of geographic boundaries or language.
Value proposition for clients
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One-stop shopping with multilingual
end-to-end servicing capabilities |
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Nearshore/offshore capability |
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Real-time visibility and
control over the process |
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Rationalised and efficient
process for impacting customer satisfaction |
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Strategic impact assessments
that goes beyond rationalising costs |
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Business and process continuity |
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Seamless integration and
delivery |
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