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                 who we are:
               Alliances

Transcom WorldWide
Transcom WorldWide is one of Europe's largest CRM operators with more than 40 service centers and 12,000 employees delivering services from 26 countries. Services offered by Transcom include:

Inbound Communication
Telemarketing & Outbound
Administrative tasks
Web Servicing
CRM Consultancy Services
 
Contract Automation
Credit Management Services
Legal Services

For more information, please visit www.transcom-worldwide.com

Intelenet's partnership with Transcom reinforces our position as a leading integrated BPO, IT and Consulting provider, while offering a truly global offering to those clients who seek a European solution.

The Intelenet-Transcom alliance is based on a robust governance framework specifically designed to ensure complete transparency and accountability. The alliance integrates the delivery of critical elements across people, processes, information, infrastructure, technology and training to ensure a cohesive business process that maximizes client value and service regardless of geographic boundaries or language.


Value proposition for clients
One-stop shopping with multilingual end-to-end servicing capabilities
Nearshore/offshore capability
Real-time visibility and control over the process
Rationalized and efficient process for impacting customer satisfaction
Strategic impact assessments that goes beyond rationalizing costs
Business and process continuity
Seamless integration and delivery

NOA Awards 2007
 
MVP Award
 
CIS Top 50 Tele services Agencies Awards
 
Deloitte Technology Fast 50 India 2006 Program
 
Deloitte Technology Fast 50 India 2005 Program
 
The Intelenet Advantage
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