Intelenet® Global Services is a leading global Business Process Solutions company, committed to excellence. Backed by The Blackstone Group, a world leading private equity player, we focus on enhancing Customer Experience by investing in relationships and powering innovation through Technology and Analytics.
We are 55,000 people strong, with over 40 global Delivery Centers in 8 locations across Americas, UK, Europe, Middle East, India and Philippines. We serve 110+ clients in over 25 languages. Intelenet has been recognized by NelsonHall as a ‘Leader in Customer Management Services’, the Everest Group’s PEAK Matrix Assessment Report recognized us as a ‘Major Contender in Banking BPO – Service Provider Landscape’. Intelenet was also presented the BBC Knowledge Outsourcing Award for ‘Operational Excellence and Quality’.
Intelenet Philippines is our strategic center of excellence for Customer Management Services. We offer Customer Management Services, F&A, HRO and shared services for various Fortune 500 companies across Banking, Healthcare, Travel & Hospitality, Telecom and Retail sectors.
Our continuous endeavor towards Operational Excellence and delivering Customer Satisfaction, serves to amplify Intelenet’s service delivery across industries and geographies.
Philippines Center Benefits
With its strategic location and growing workforce, Intelenet Philippines is one of the market leaders for Customer Management Services. Our center in Manila has a dedicated area of over 10,000 sq.mt for the facility and over 3000 people strong workforce with strong communication skills and domain expertise. Intelenet stands out for its quality performance and ability to cater to major industry verticals including Banking & Financial Services, Retail, Telecom, Hospitality and Healthcare sectors.