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About Us

Intelenet® Global Services is a leading global Business Process Solutions company, committed to excellence. Backed by The Blackstone Group, a world leading private equity player, we focus on enhancing Customer Experience by investing in relationships and powering innovation through Technology and Analytics.

We are 55,000 people strong, with over 40 global Delivery Centers in 8 locations across Americas, UK, Europe, Middle East, India and Philippines. We serve 110+ clients in over 25 languages. Intelenet has been recognized by NelsonHall as a ‘Leader in Customer Management Services’, the Everest Group’s PEAK Matrix Assessment Report recognized us as a ‘Major Contender in Banking BPO – Service Provider Landscape’. Intelenet was also presented the BBC Knowledge Outsourcing Award for ‘Operational Excellence and Quality’.

Intelenet Philippines is our strategic center of excellence for Customer Management Services. We offer Customer Management Services, F&A, HRO and shared services for various Fortune 500 companies across Banking, Healthcare, Travel & Hospitality, Telecom and Retail sectors.

Our continuous endeavor towards Operational Excellence and delivering Customer Satisfaction, serves to amplify Intelenet’s service delivery across industries and geographies.

Intelenet Philippines

Strategic Location to serve clients across the globe

Market leader for Integrated Contact Center Services

Cost-Competitiveness, Culture Affinity, Global Best Practices

Address Multiple Language needs for Customer Management

Quality Resources, Scalable infrastructure

Industry Specific Solutions

Philippines Center Benefits

With its strategic location and growing workforce, Intelenet Philippines is one of the market leaders for Customer Management Services. Our center in Manila has a dedicated area of over 10,000 sq.mt for the facility and over 3000 people strong workforce with strong communication skills and domain expertise. Intelenet stands out for its quality performance and ability to cater to major industry verticals including Banking & Financial Services, Retail, Telecom, Hospitality and Healthcare sectors.

Intelenet Philippines offers a wide range of Customer Management Services as well as shared services that cover F&A, HRO, security and compliance management across Banking, Healthcare, Travel & Hospitality, Telecom and Retail sectors.

At Intelenet, our aim is to deliver quality service to positively impact your world. With comprehensive experience and expertise in delivering world-class Business Process Management Services, we cater to your need of cost savings and transformation, with an effective Global Delivery Network that addresses multiple language needs and customized solutions.

Our key services include

  • Customer Management Services
  • Shared Services Function
  • Industry Specific Solutions
  • Knowledge Services
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At Intelenet, we believe in creating a warm, inviting environment to our employees for creating a better workplace. Our employees engage in Creative Workshops, Sports, Theatre, Fitness and Counselling Sessions that aid their overall development, and in turn foster teamwork, wellbeing, healthy living and a fun atmosphere.

Apart from a state-of-the-art Training Room and Cafeteria, Intelenet Philippines also offers a Karaoke Lounge, Gaming Rooms, Gym, Doctor facility, Jam sessions on Friday and various other events to encourage creativity and innovation.

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Intelenet® is an equal-opportunity employer, we believe in people capabilities. We empower our employees to grow, reach out and drive positive change. It has made our company ‘A great place to work’ and one of Asia’s best employers.

Intelenet Global Services is a global leader in business process and customer management services. We offer exciting career opportunities in the Philippines. Send your profiles to careers.ph@intelenetglobal.com or click more to check out the open positions at Intelenet Philippines.

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